"How to Create Users in Bulk
- Navigate to the Admin platform by clicking the horizontal ellipses. The ellipses are on the top left corner of the screen.
- From the Admin dashboard, select the Uploads tab to navigate to the Bulk Upload page.
- An Admin/Users with necessary permissions can upload users in bulk, using a .csv format. Note that there is a specific format for the csv file for bulk upload.
- Select Upload User CSV. To download a sample CSV file click “Users.csv” from the page.
- Click Browse, and upload the file from your local machine.
- The system will confirm that the users have been created, and the users will get a confirmation email asking them to complete their registration.
- Based on the inputs in the uploaded CSV file, one of the following statuses will be displayed:
- Success - User(s) successfully added
- Failure - No new users added
- Partial - One or more users not added while others successfully added
- Click the download icon next to any transaction to download the validation log file which also contains remarks in case of Failure or Partial upload.
Note: For associating existing Frost SaaS users with new Tenants, the email and the username of user(s) added in the uploading datasheet must match with that of the actual email and username of the user(s) specified/defined in the system.